COVID 19 Update
Thursday, 6 August 2020
Tuesday, 4 August 2020
We know these are uncertain and anxious times for all Victorians. On the back of the new restrictions within the state, I was keen to write to you with an update from The Growers so you can hear first hand what we are doing to help our community during the lockdown.
Store opening and shopping hours
In line with the updated restrictions, The Growers will close to customers entering at 7.30pm each day, with customers expected to have finished their shop by 7.45pm.
Planning your shop
It’s more important than ever that we all do our best to maintain social distancing in store.
Health and Safety
Health and safety remains our #1 priority for all of our customers and teams.
Health & Safety Ambassadors are also positioned at the entry of The Growers. These dedicated team members are assisting customers at the sanitiser station, cleaning baskets and trolleys and helping with social distancing.
As more of you choose to shop online for Delivery or Pick up, we have brought on more delivery trucks and on-demand delivery drivers to meet the increased demand. We’re taking further steps this week to help support the delivery of even more online orders to Victorians.
A reminder that we have a number of ways we can help you shop online with confidence:
- Community Pick up, which allows you to pick up for yourself or on behalf of someone else
- Priority Assistance for the elderly, people with disability and those in mandatory isolation
- Contactless deliveries with groceries delivered to your doorstep
Supporting the more vulnerable
As we enter this new stage of restrictions, finding ways to support the most vulnerable in our community is at the forefront of our thinking.
The Management Team